Hyperwave CIM
Collaborative Information Management (CIM) is about rolling back the boundaries of real-time communication. It is about everyone having and sharing all the information they need, creating new knowledge and optimizing the way in which knowledge is presented. It can also mean quickly and easily transforming knowledge into didactic content.
Streamline collaboration. Improve decisions. Learn faster.
That is what makes Hyperwave so different – and that goes so far beyond the all-too-familiar limitations of enterprise content management. ECM – the traditional approach to organizing corporate knowledge – presents neither technical nor strategic solutions to the real challenges thrown out by global competition: the need for efficient collaboration, effective customer care, better decision processes that draw on all available knowledge, and focused learning.
That is why Hyperwave has added real time collaboration and eLearning solutions to the content management platform that has proven its value over more than a decade. In essence, Collaborative Information Management (CIM) is simply the integrated bundling of these technologies. Enterprises around the world want vast scalability. They want stable, modular systems with unprecedented performance and uncompromising ease of use. They find it only in Hyperwave.
Three major challenges to every enterprise
To enable all knowledge resources to be accessed and put to productive use in every business process, Hyperwave has focused its solution portfolio on three core areas:
- collaboration
- content and
- eLearning
Knowledge is the intellectual capital, the very lifeblood of every enterprise. Keeping that lifeblood flowing and multiplying, however – and thereby sustaining healthy growth – demands solutions to vital core challenges. Aware of this, Hyperwave has developed a seamlessly integrated solution portfolio whose underlying strategy and superlative functionality meet all three core challenges:
Interact
Collaboration presents the hardest challenge. It is the task that distributed global companies must address most urgently. Essentially, however, collaboration is also an opportunity that is simple and easy to grasp.
Why simple and easy? Because the rapid pace at which IP technology is advancing and spreading today makes communication – and hence collaboration – an effortless task. Hyperwave uses real-time conferencing, desktop application sharing and web-based project communities to bring people and information together in productive symbiosis.
Manage
Productive collaboration lays the foundation for new content – the structured information (database entries, figures) and unstructured information (documents, e mails, video/audio files) that make up a company's intellectual capital. To apply all this new knowledge in practice, it is crucial to filter out what is really valuable and important, edit this information properly and archive it with a secure audit trail.
Decisions can then be made on a more solid basis. Customers can be cared for more efficiently. Processes involving partners become genuinely seamless. Hyperwave masterfully deals with this classic ECM challenge by delivering an immensely powerful, proven content management platform that is already used by more than 300 companies around the world.
Share
If it is not to be wasted, enterprise knowledge must be edited consistently and distributed to the right people. The ideal vehicle for such knowledge transfer is eLearning. eLearning ensures that critical knowledge is fully and quickly assimilated.
Hyperwave leverages cutting-edge technologies to generate new didactic content quickly and easily. In this way, the outcomes of a conference call during which team members engaged in real-time-collaboration to rework a PowerPoint presentation, say, can be transformed into a sales training document – complete with questions and a detailed synopsis – in minutes.
Why Hyperwave?
When it comes to Collaborative Information Management, innovative companies are waking up to the fact that the alleged flood of information is actually more of a trickle. It is not information as such that is lacking, but the ability to pick out what is useful, what is important, and get that information to the right people at the right time. Solution providers too paint a similarly depressing picture.
See for yourself: Try finding any company that delivers real-time conferencing, desktop application sharing, realistic performance specifications and truly effective search engine functionality. Fortunately, there is one such provider: Hyperwave alone boasts a collaborative information management solution that brooks no compromise. Three crucial criteria make a compelling case for Hyperwave:
Competence
Having developed its own platform from the ground up, Hyperwave has been a technology leader for more than a decade. Born in an academic stable, the company has done pioneering work in the discipline of knowledge management. It has consistently been an early adopter of new technologies and strategies from e-learning through conferencing to search engine optimization.
Experience
Over 300 companies around the world rely on Hyperwave. For our excellently trained consultants, large-scale distributed projects are core business. Rapid prototyping swiftly delivers customized solutions whose consistent successes and innovative strategies across many industries and segments are borne out by our impressive reference list.
Uniqueness
Real-time collaboration is only available from Hyperwave. The same is true of extremely scalable (modular) architectures, superb full-text search features and the extremely intuitive Windows-compliant Hyperwave Explorer – not to mention lightning-fast implementation times. Solutions from Hyperwave really are unique.
